Returns & Exchanges
At Kaco, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all home decor and furniture items are returned in their original packaging and in unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repack your items in their original boxes with all protective padding to ensure safe transit back to our warehouse.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing